Review: SoftLayer

**lpxxfaintxx** · 03-17-2008, 01:10 AM

Granted I am spending quite a lot for my dedicated server ($215 a month), I am very satisfied with SoftLayer for numerous reasons.

1. Great support - You can either submit a ticket or post in their user forums. I've received impressive reply times for both.

2. Great uptime - I've experienced 3 downtimes, once was my fault (messed around with DNS). The other two times, the downtimes were literally minutes long. I was gone while the downtime occurred, but the server AUTOMATICALLY reset itself and was running fine. I also received an email of the warning, and the notification that it was restarted. This is VERY important for webmasters with large traffic websites. I can go on vacation now without having to worry about downtimes.

3. Great software - They have a custom control panel, as well as the standard cPanel/Plesk. Their custom control panel is very useful and offers numerous features.

I see a long future with them.

**BamaStangGuy** · 03-17-2008, 01:25 AM

I used them before I moved to co location and never had a problem as well. Good service and reliability on their network.

**AirborneKim** · 03-17-2008, 06:41 PM

SoftLayer is a good provider indeed. The team there has always been friendly and more supportive than most dedicated server providers I've dealt with.

ERUPT · 05-23-2008, 07:40 PM

Softlayer is a good company. They are on the pricier side, but its worth it for the customer service.

**lpxxfaintxx** · 05-26-2008, 05:07 AM

Definitely. To be honest, I don't trust those smaller hosts... One time my host just 'disappeared' without warning. Thank goodness I had backups.

**Sir TVDinner** · 05-26-2008, 02:31 PM

Quote:

Originally Posted by lpxxfaintxx

Granted I am spending quite a lot for my dedicated server ($215 a month), I am very satisfied with SoftLayer for numerous reasons.

$215 a month. How busy is your site? What is the URL so we can see the site if possible. Thanks!

03-17-2008, 01:10 AM	#1
lpxxfaintxx Member Join Date: Jan 2006 Location: Southern California Posts: 143	Review: SoftLayer Granted I am spending quite a lot for my dedicated server ($215 a month), I am very satisfied with SoftLayer for numerous reasons. 1. Great support - You can either submit a ticket or post in their user forums. I've received impressive reply times for both. 2. Great uptime - I've experienced 3 downtimes, once was my fault (messed around with DNS). The other two times, the downtimes were literally minutes long. I was gone while the downtime occurred, but the server AUTOMATICALLY reset itself and was running fine. I also received an email of the warning, and the notification that it was restarted. This is VERY important for webmasters with large traffic websites. I can go on vacation now without having to worry about downtimes. 3. Great software - They have a custom control panel, as well as the standard cPanel/Plesk. Their custom control panel is very useful and offers numerous features. I see a long future with them.

03-17-2008, 01:25 AM	#2
BamaStangGuy Forum Enthusiast Join Date: Sep 2005 Location: Alabama Posts: 2,483	I used them before I moved to co location and never had a problem as well. Good service and reliability on their network. __________________ *To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.* More to be listed soon.

03-17-2008, 06:41 PM	#3
AirborneKim Member Join Date: Dec 2007 Location: Ringgold, GA Posts: 136	SoftLayer is a good provider indeed. The team there has always been friendly and more supportive than most dedicated server providers I've dealt with. __________________ - To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. - Simplified Web Hosting - First Month is 100% Free - 60 Day Money Back Guarantee - 99.99% Network & Server Uptime Guarantee

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05-23-2008, 07:40 PM	#4
ERUPT Rookie Join Date: May 2008 Posts: 18	Softlayer is a good company. They are on the pricier side, but its worth it for the customer service.

05-26-2008, 05:07 AM	#5
lpxxfaintxx Member Join Date: Jan 2006 Location: Southern California Posts: 143	Definitely. To be honest, I don't trust those smaller hosts... One time my host just 'disappeared' without warning. Thank goodness I had backups.

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