[jayunsplanet]

vBulletin 3.7.2 PL1

Since moving my forum back to a host I am having problems with avatar file uploads. Users cannot upload avatars successfully, however they can upload Profile Pictures perfectly fine.

Here is the error:


Here are the permissions on the "customavatars" directory


Here are the permissions on the "customprofilepics" directory... Users can write to this directly fine by uploading pictures for their profile.


I have tired to change the customavatar directory to something else by creating a new directory and going into the AdminCP and changing the path to the new directory with full write/read permissions... However, I get this error, and it doesn't allow me to change it.


I even tried changing the customavatars directory to the customprofilepics directory and I got the same error as before.


What am I missing? Do you think it's something within the vB configuration? As you can see, I can CHmod the directories "successfully"... I just don't know.

[Ashley]

If your host is running su_php, then you might need to chmod these files to 755 or 0755. Ask your host why it's not working, they should be able to support you

[jayunsplanet]

Apparently it was pointing to the wrong home directory. When I was with my old host, they physically changed the path and manually entered in a path. All I needed to do to fix it was to set the path relative to the forum root with a ./ You don't need to put in an actual path... I don't know why the old host did... Alas, it works now.

[Moelman]

Glad you got it figured out.