Hosting

ashiq022 · 09-22-2008, 10:00 AM

Hi Guys,

I have a customer who unfortunately has webspace at Hotchilli.com

I have the details to connect to the ftp and have done so successfully, and I have uploaded a test index.html / css style sheet.

But when you browse the domain it just sits there blank in a continuos loop!?

I noticed their servers were down last friday night and even their website was down just for that one night.

I have tried emailing their supportline for account issues: no reply.

I have tried ringing their supportline for webhosting issues: no reply.
I have tried ringing their supportline for account issues: no reply.

I have requested a callback from their website: no reply.

Apparently they have upgraded their servers earlier on this year, but I am getting nowhere fast with this company!

Does anyone out there have an account with these people?

**Ashley** · 09-22-2008, 01:12 PM

It sounds like whoever runs the host has deserted their company [or summer holidays have ended

]

That's why it is a good idea to buy your domain from a reputable registrar, and have a backup of your site so it can easily be moved.

**MrKielington** · 10-01-2008, 10:14 PM

I think you should look into possibly getting your domain switched over to a more responsible registrar. I think this will help you in the future to not have any problems.

philipbrown · 10-22-2008, 01:41 PM

You should switch your domain to a responsible one so you can live your domain on internet.

**rockinaway** · 11-06-2008, 08:15 PM

I have never heard of that company :O . Definitely have the domain switched to a better host. There are plenty out there.

hostchecker · 11-11-2008, 06:41 AM

Yeah like everyone said move it.

**seovb** · 11-12-2008, 05:00 AM

I'd move to hostgator!

**rockinaway** · 11-12-2008, 08:25 PM

Yeah, I have heard very good reviews of HostGator - would be a wise move.

09-22-2008, 10:00 AM	#1
ashiq022 Lurker Join Date: Sep 2008 Posts: 3	Hosting Hi Guys, I have a customer who unfortunately has webspace at Hotchilli.com I have the details to connect to the ftp and have done so successfully, and I have uploaded a test index.html / css style sheet. But when you browse the domain it just sits there blank in a continuos loop!? I noticed their servers were down last friday night and even their website was down just for that one night. I have tried emailing their supportline for account issues: no reply. I have tried ringing their supportline for webhosting issues: no reply. I have tried ringing their supportline for account issues: no reply. I have requested a callback from their website: no reply. Apparently they have upgraded their servers earlier on this year, but I am getting nowhere fast with this company! Does anyone out there have an account with these people?

09-22-2008, 01:12 PM	#2
Ashley ... Join Date: Jan 2006 Location: Devon, United Kingdom Posts: 1,017	It sounds like whoever runs the host has deserted their company [or summer holidays have ended ] That's why it is a good idea to buy your domain from a reputable registrar, and have a backup of your site so it can easily be moved. __________________ To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

10-01-2008, 10:14 PM	#3
MrKielington Veteran Join Date: Feb 2008 Location: Orlando Posts: 639	I think you should look into possibly getting your domain switched over to a more responsible registrar. I think this will help you in the future to not have any problems. __________________ It's not my fault...

11-12-2008, 05:00 AM	#7
seovb Rookie Join Date: Mar 2008 Posts: 26	I'd move to hostgator! __________________ vBulletin Services • vBulletin Hosting • vBulletin SEO • vBulletin Theme vBulletin Email Marketing Integration • Reputation Monitoring Service SEO Reporting Service • Free vBulletin Install & SEO Setup To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. • To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

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10-22-2008, 01:41 PM	#4
philipbrown Lurker Join Date: Oct 2008 Location: USA Posts: 3	You should switch your domain to a responsible one so you can live your domain on internet.

11-06-2008, 08:15 PM	#5
rockinaway Apprentice Join Date: Oct 2006 Posts: 286	I have never heard of that company :O . Definitely have the domain switched to a better host. There are plenty out there.

11-11-2008, 06:41 AM	#6
hostchecker Lurker Join Date: Oct 2008 Posts: 1	Yeah like everyone said move it.

11-12-2008, 08:25 PM	#8
rockinaway Apprentice Join Date: Oct 2006 Posts: 286	Yeah, I have heard very good reviews of HostGator - would be a wise move.

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