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I Got a Call from GoDaddy Today
11-21-2007, 10:38 PM
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Title: Administrator
Join Date: Sep 2005 Posts: 10,246 Location: Athens, GA    | I Got a Call from GoDaddy Today They called to remind me that I had 5 domains expiring soon...That's it I thought that was pretty strange. They obviously would like for me to renew, but it's only 5 domains, and it's not as if I'm a heavy domain buyer - I probably have 15-20 domains through them. Surely they have better things to be doing than calling average domain owners begging them to renew 
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11-21-2007, 10:41 PM
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Title: Forum Enthusiast
Join Date: Sep 2005 Posts: 2,478 Location: Alabama 
| They've called me a couple of times about that too. | ||||
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11-21-2007, 10:43 PM
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Title: Forum Addict
Join Date: Nov 2005 Posts: 1,357 Location: United Kingdom  
| Obviously they don't have better things to do.. And the cost of a phone call, compared to if you was to re-new the domains they would make money.
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11-21-2007, 10:49 PM
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Title: Administrator
Join Date: Sep 2005 Posts: 10,246 Location: Athens, GA | Quote:
I was just kind of surprised to be getting a call from GoDaddy considering how few domains I actually own.
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11-21-2007, 11:01 PM
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Title: Forum Addict
Join Date: Nov 2005 Posts: 1,357 Location: United Kingdom
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 , or they're just really determined to get you to re-new. You do say you own around 25domains, right? well that is a few, and at the cost of the domain, they would rather you re-new a few of them than having to wait 60days i think it is until the domain can be used again.
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11-22-2007, 05:50 AM
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Title: Forum Addict
Join Date: Jul 2006 Posts: 1,629 Location: Australia  | When you think about it, how many people let 5 notices pass by without renewing their domain? You might have changed email addresses and forgot to update GoDaddy - or you could be on an extended vacation, it's just a courtesy and I'm sure a lot of people appreciate it.
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11-22-2007, 05:53 AM
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| I love the fact that godaddy has a ton of automated reminders in place and that they have 24-7 ACTUAL people available for support. I have called them many times at 4am with issues on new accounts or hosting issues and there is always someone available. i have only positive things to say about godaddy to date. | |
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11-22-2007, 05:57 AM
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Title: Administrator
Join Date: Sep 2005 Posts: 10,246 Location: Athens, GA | Quote:
I was just kind of surprised to get a phone call from them over 5 domains...I just assumed they had bigger fish to fry than me. I didn't think 5 expiring domains warranted a phone call, and I don't think it's a bad thing from a customer service standpoint. As SirTVD said, it does help send the message that "GoDaddy cares"
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11-24-2007, 10:32 PM
| #9 |
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| Title: Rookie
Join Date: Oct 2006 Posts: 28 Location: Calgary, AB | That is quite weird, the only time I got a phone call from a domain registrar was when I signed up for a ResellerClub account. I've never used GoDaddy, but they must really want you as a customer, has anyone else gotten a phone call from them?
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11-24-2007, 11:03 PM
| #10 |
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| Title: Member
Join Date: Jan 2006 Posts: 144 Location: Southern California
| That's odd... I had plenty of domains expiring, but they never bothered to call me. | ||||
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