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Old 09-22-2008, 11:00 AM   #1

Title: Lurker

Points: 18, Level: 1Points: 18, Level: 1Points: 18, Level: 1
Level up: 1%, 32 Points neededLevel up: 1%, 32 Points neededLevel up: 1%, 32 Points needed
Activity: 0%Activity: 0%Activity: 0%

Join Date: Sep 2008

Posts: 3

ashiq022 is on a distinguished road
 
 
Hosting

Hi Guys,

I have a customer who unfortunately has webspace at Hotchilli.com

I have the details to connect to the ftp and have done so successfully, and I have uploaded a test index.html / css style sheet.

But when you browse the domain it just sits there blank in a continuos loop!?

I noticed their servers were down last friday night and even their website was down just for that one night.

I have tried emailing their supportline for account issues: no reply.

I have tried ringing their supportline for webhosting issues: no reply.
I have tried ringing their supportline for account issues: no reply.

I have requested a callback from their website: no reply.

Apparently they have upgraded their servers earlier on this year, but I am getting nowhere fast with this company!

Does anyone out there have an account with these people?
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Old 09-22-2008, 02:12 PM   #2

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Title: www.Centicero.com

Points: 6,754, Level: 24Points: 6,754, Level: 24Points: 6,754, Level: 24
Level up: 25%, 296 Points neededLevel up: 25%, 296 Points neededLevel up: 25%, 296 Points needed
Activity: 0%Activity: 0%Activity: 0%

Join Date: Jan 2006

Posts: 1,017

Location: Devon, United Kingdom

Ashley is a splendid one to beholdAshley is a splendid one to beholdAshley is a splendid one to beholdAshley is a splendid one to beholdAshley is a splendid one to beholdAshley is a splendid one to beholdAshley is a splendid one to beholdAshley is a splendid one to behold
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It sounds like whoever runs the host has deserted their company [or summer holidays have ended ]

That's why it is a good idea to buy your domain from a reputable registrar, and have a backup of your site so it can easily be moved.
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Old 10-01-2008, 11:14 PM   #3

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Title: Administrator

Points: 3,425, Level: 16Points: 3,425, Level: 16Points: 3,425, Level: 16
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Join Date: Feb 2008

Posts: 324

Location: Orlando

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I think you should look into possibly getting your domain switched over to a more responsible registrar. I think this will help you in the future to not have any problems.
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Old 10-22-2008, 02:41 PM   #4

Title: Lurker

Points: 26, Level: 1Points: 26, Level: 1Points: 26, Level: 1
Level up: 1%, 24 Points neededLevel up: 1%, 24 Points neededLevel up: 1%, 24 Points needed
Activity: 0%Activity: 0%Activity: 0%

Join Date: Oct 2008

Posts: 3

Location: USA

philipbrown is on a distinguished road
 
 
You should switch your domain to a responsible one so you can live your domain on internet.
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Old 11-06-2008, 09:15 PM   #5

Title: Apprentice

Points: 2,635, Level: 14Points: 2,635, Level: 14Points: 2,635, Level: 14
Level up: 15%, 115 Points neededLevel up: 15%, 115 Points neededLevel up: 15%, 115 Points needed
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Join Date: Oct 2006

Posts: 254

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I have never heard of that company :O . Definitely have the domain switched to a better host. There are plenty out there.
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Old 11-11-2008, 07:41 AM   #6

Title: Lurker

Points: 42, Level: 1Points: 42, Level: 1Points: 42, Level: 1
Level up: 1%, 8 Points neededLevel up: 1%, 8 Points neededLevel up: 1%, 8 Points needed
Activity: 0%Activity: 0%Activity: 0%

Join Date: Oct 2008

Posts: 1

hostchecker is on a distinguished road
 
 
Yeah like everyone said move it.
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Old 11-12-2008, 06:00 AM   #7

Title: Rookie

Points: 663, Level: 6Points: 663, Level: 6Points: 663, Level: 6
Level up: 7%, 87 Points neededLevel up: 7%, 87 Points neededLevel up: 7%, 87 Points needed
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Join Date: Mar 2008

Posts: 25

seovb is on a distinguished road
 
 
I'd move to hostgator!

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Old 11-12-2008, 09:25 PM   #8

Title: Apprentice

Points: 2,635, Level: 14Points: 2,635, Level: 14Points: 2,635, Level: 14
Level up: 15%, 115 Points neededLevel up: 15%, 115 Points neededLevel up: 15%, 115 Points needed
Activity: 100%Activity: 100%Activity: 100%

Join Date: Oct 2006

Posts: 254

rockinaway will become famous soon enough
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Yeah, I have heard very good reviews of HostGator - would be a wise move.
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