[Flashgear]

Important information about your UKreg account
Dear Jason


We are writing to inform you that we have recently discovered evidence of a network intrusion involving a Fasthosts server. We have reason to believe that the intruder has gained access to our internal systems, and that this may have in turn given them access to your username and some service passwords.

We have since closed the vulnerability through which access was gained, and have taken steps to ensure that this cannot happen again.

We therefore recommend, as a precaution, that you now change the control panel login password on your account.

This can be changed within your control panel and further details on how to change your password can also be found in the support section of our website.

We strongly recommend that you choose a secure password so that it cannot easily be guessed. The password should include the following:

It should be a minimum of 8 characters long
It should contain an upper case and a lower case letter
It should also contain at least one number (numeric)
We recognise that this may cause some inconvenience and concern, and for that we sincerely apologise. Please be assured that your account security is extremely important to us, and we have taken every step possible to secure your information against any future intrusion attempts.

If you have any questions relating to this, please contact our Customer Support team on 0870 888 3600 or customersupport@fasthosts.co.uk who will be happy to help you.


Yours sincerely,

The Fasthosts Internet team

I spend all this time trying to find a good host that has good security and then to be let down by my domain provider, they have made some spelling errors in there email also.

How could this happen to the Uk's top domain provider..

[Ryan]

I wouldn't be too alarmed by this email myself. If anything, it's more of a precautionary measure than anything else. Your registrar probably could have gotten by just fine without sending you anything, but instead, they decided to err on the side of caution.

I would do as they recommend and change your password

[Flashgear]

Originally Posted by Ryan

I wouldn't be too alarmed by this email myself. If anything, it's more of a precautionary measure than anything else. Your registrar probably could have gotten by just fine without sending you anything, but instead, they decided to err on the side of caution.

I would do as they recommend and change your password

Which i have done..

I wasnt to alarmed, but i did wonder why this could happen to them..

[Ryan]

It happens because nobody is invincible

[Flashgear]

Originally Posted by Ryan

It happens because nobody is invincible

Well yeah i suppose there is that. No harm done anyways, changed the password.

[bigdanny]

any host can be hacked so it's not too safe anywhere. it's just safe to have a copy of the back up on your hdd, and a thumb lol

fws has been attacked recently a lot as well so that goes to show that anyone is up for it

[Flashgear]

Okay, so i didn't change my password - fasthosts have taken it upon them self to lock my account and send my password via Royal Mail to my house..

[bdude]

send my password via Royal Mail to my house..

Because the mail service is safe and secure...

[Flashgear]

I don't have 4days to waste, i need to change one of my domains name servers!